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Date Added: Fri 27/08/2021

Senior Claims Handler

Nationwide, UK
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Job Type: Permanent, FullTime

Salary: £25000 - £49000/annum and excellent benefits

Job Title: Senior Claims Handler
Salary: £25,640 to £48,365
Duration: Permanent
Hours: Full Time
Location: Approx. one day per week in the office (Birmingham, Manchester or Milton Keynes) then working from home
This is an exciting opportunity to work within the Claims Major Loss Team of a well respected business with a household name. This company have a fantastic reward and recognition scheme which has won them numerous awards and in turn, they have a happy workforce with a low turnover of staff.
The successful candidate will be responsible for the investigation, negotiation and settlement of large loss third party claims which include, bodily injury, occupational disease and third party property damage. You will proactively manage a personal caseload of high-value (up to £1m) motor and or casualty bodily injury claims to achieve effective and competitive settlements.
Key Duties:
* Pro-actively manage a personal case load of large loss motor or casualty claims.
* Build strong relationship with brokers whilst ensuring that customers remain at the heart of the proposition, supporting them throughout the claims process.
* To fairly and accurately validate policy liability in accordance with TCF principles.
* Consistently apply Estimating Standards and best practice principles across the claims portfolio.
* Undertake early investigations, accurately determining liability by optimising the use of internal investigators and panel lawyers.
* Work closely with the internal rehabilitation team to develop individual claim strategies which can then be applied to your most complex cases.
* To develop and implement specific case handling strategies across your portfolio to optimise settlement outcomes in line with the compensation principle.
* To collaborate with internal stakeholders sharing valuable insights into large loss trends which will support the approach to claim prevention.
* Supporting the development of others by sharing knowledge and coaching, acting as a technical mentor in line with the internal mentoring programme.
* Play your part in supporting the quality programme, helping undertake peer to peer reviews to aid handler development and drive better outcomes.
* Continue to focus on your own development, maximising benefit from our internal skills matrix and succession planning frameworks.
* Support the delivery of business priorities and initiatives that which are aimed at delivering better outcomes for customers, our people and our business.
* To maximise the insight provided through data to help drive efficiency and indemnity benefits across your portfolio.
* Total compliance with all DPA/GDPR and Regulatory requirements, undertaking virtual training each month in line with Company Standards.
Key Skills/Experience Required:
* ACII qualification (or equivalent) or progress towards is desirable.
* Proven track record in handling large loss Motor and/or Casualty claims up to £1 million or beyond, from notification through to settlement.
* Strong working knowledge of large loss claims management in the Multi Track across various jurisdictions.
* Relevant experience of use of counsel, mediations, trials together with a strong understanding of expert evidence and legal issues.
* Strong collaboration skills and ability to influence others.
* Able to adapt and react to a fast-changing environment.
This is a fantastic opportunity for an experienced Senior Claims Handler looking to work within a fast paced, forward thinking organisation with excellent career prospects. In return your salary will be £25,640 to £48,365 with market leading benefits package.
For more information, or to apply for this vacancy, please email your CV.
Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.
Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time
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