Service Advisor - Main Dealer | Liverpool | £28,000 + Bonus

Location: Liverpool, Merseyside

Salary: £28,000 + bonus + excellent benefits

Job Type: Full-Time, Permanent

Industry: Automotive | Main Dealer | Aftersales

About the Role

We're working with a well-established franchised main dealer in Liverpool that is looking for an experienced and customer-focused Service Advisor to join their busy aftersales team.

This is a fantastic opportunity for someone who thrives in a dealership environment and is passionate about delivering exceptional service.

What You'll Be Doing

Greeting customers and handling service enquiries

Booking vehicles in for servicing, MOTs and repairs

Communicating with customers regarding the progress of their vehicle

Liaising with the workshop and parts department

Upselling service plans, repairs, and additional work

Ensuring manufacturer and dealership standards are consistently met

What We're Looking For

Previous experience as a Service Advisor within a main dealer is essential

Strong communication and customer service skills

Excellent attention to detail and ability to multi-task

Familiarity with dealership systems such as Kerridge, CDK, or Pinnacle

A proactive, positive attitude and a team player mentality

What's in It for You?

£28,000 basic salary

Uncapped bonus potential

Full manufacturer training and career development

22 days' holiday + bank holidays

Company pension

Staff discounts and employee benefits

A supportive and professional working environment

Location

This role is based in Liverpool and is easily commutable from Birkenhead, Bootle, Prescot, St Helens, Wirral, and surrounding areas in Merseyside.

Apply Now

If you're an experienced Main Dealer Service Advisor ready for your next career move in the Liverpool area, we'd love to hear from you.

Submit your CV today and a member of our team will be in touch to discuss the next steps.

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