Gap Personnel (operating as an employment business) are recruiting for our client based in Shrewsbury for an Audio PA on a temporary to permanent basis.

This role is supporting the Managing Director within the business.

Hours:

Monday - Friday 9am - 5pm (35 hours per week)

Salary

£13.46 per hour 

Description and key responsibilities as an Audio PA:

Prioritise all client communication and ensure it is actioned in a timely way and in accordance with company procedures
Give PA support to the MD in the form of conveying telephone messages and email correspondence to him whilst out of the office.
Actioning emails and responding to the same and finding out necessary information.
Maintain electronic and paper diary for MD and taking full details of the appointment to include name, address and contact details.
Sending emails on behalf of MD whether it be via dictation or message received over the phone.
Doing digital dictation for MD for his client renewal letters, emails and also file notes etc.

Processing Premium Payments on our Platforms 
Occasionally collating and formulating documentation in respect of claims etc.
Maintaining Reception duties and Meet & Greet when clients/suppliers come into the office.
Organising Cleaning Company
Maintaining printing/photocopier Contract/Franking Machine
Ordering of stationery to include kitchen items
Utility Contracts and Meter Readings
Maintaining housekeeping of the office
Liaising with the staff on behalf of the MD
Maintain all electronic and paper files in accordance with company standards (which should be fully compliant with FCA)
Maintain files and records in accordance with the company's requirements 
Maintain accurate and up to date computer records - customer data, internal records and such like 
Develop and maintain a professional working relationship with all clients and ensure expert advice in all areas of business 
Conduct all aspects of account handling for clients including new business, technical preparation, renewals, mid-term adjustments and claims
Ensure any bad debt queries are dealt with efficiently and in line with company procedures
Achieve and maintain a high level of customer service and promote exceptional customer care standards at all time.
Organising and booking of Shows 
Organising Caterers etc.
Occasionally organising personal items for the MD
Organising Calendars and sending out to Clients.
Any other tasks commensurate with this post.
Taking the post daily 
Organising files for MD's visits the next day 
Qualifications and skills required as an Audio PA:

Previous experience within audio & digital dictation - Essential 
Experience with Acturis - desirable 
Experience working as a PA - Essential 
Insurance knowledge - desirable 
What we give you:

Continuous recruitment support
Guidance on CV and interview skills
If you are interested in applying for this vacancy as an Audio PA please send your CV to (url removed).

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job

Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our