JOB TITLE: Sheltered Housing Officer
LOCATION: Wandsworth, front line work around the Borough, office SW16 1RP (1 day a month remote)
PAY RATE: £19.41 PAYE / £25.66 Umbrella per hour
START DATE: ASAP
DURATION/Hours: 3-month initial contract/ 36 hours a week
IR35 STATUS: Inside

🏠 About the Role

Are you passionate about supporting older people to live independently and with dignity? We are looking for a dedicated Sheltered Housing Officer to join our Supported Housing Service under the Richmond and Wandsworth Shared Staffing Arrangement.

As a Sheltered Housing Officer, you will manage the day-to-day operations of a designated sheltered housing scheme, ensuring tenant wellbeing, safety, and community engagement. You'll play a vital role in promoting independence, preventing isolation, and supporting tenants to maintain their tenancies.

🔑 Key Responsibilities

Daily management of a sheltered housing scheme, including health & safety checks and maintenance coordination.
Conduct regular wellbeing checks and develop Independence Plans for tenants.
Liaise with health and social care professionals to support tenant needs.
Manage scheme budgets, social funds, and concessionary TV licences.
Support new tenant inductions, tenancy checks, and void property processes.
Promote tenant engagement through meetings, social activities, and resident associations.
Maintain accurate records using NPS and Microsoft SharePoint.
Act as a safeguarding advocate and respond to emergency situations.👤 About You

We're looking for someone who is:

Experienced in working with older people in community or residential settings.
Knowledgeable about sheltered housing and support services for older adults.
Skilled in communication, negotiation, and report writing.
Confident using IT systems including Microsoft Word and Excel.
Committed to equality, diversity, and safeguarding principles.
Able to travel across sites and provide cover when needed.✅ Essential Requirements

Previous experience working in Sheltered Housing
Previous experience with completing support plans.
Understanding of alarm systems and emergency response protocols.
Ability to manage sensitive situations with discretion and empathy.
Experience in organising social activities and promoting wellbeing.
Willingness to undertake professional training and development.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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