Our client based in Dursley are currently recruiting for Operations Coordinator to join their team on a permanent basis. This is an excellent opportunity to join a business who are focussed on continued growth by supporting customers with expert knowledge and top-notch customer service.

The ideal candidate will be a strong communicator and able to liaise with supply chain contacts in a fast-paced environment. You will work closely with colleagues ensuring regular communication and support is offered to retail customers from order processing stage through to completion.

Responsibilities:

-Receiving and accurately processing retail customer orders

-Review the system data daily to ensure dispatch reports are aligned

-Work with the warehouse team log product shortages and end dates on the system

-Deal with customer enquiries, passing details through to relevant department as appropriate

-Work with finance team to manager proforma invoices

-Informing internal and external stakeholders of changes in demand and logistics

-Work with logistics partners to ensure stock is picked and delivered correctly

-Amend and update changes to sales prices

-Track delivery performance on the warehouse portal, identify issues and reporting back

-Identify potential risks to shelf life and opportunities to upsell and improve logistic efficiencies

-Ensure orders are invoiced accurately and allocated batches and weights are correct

-Analyse and track data to extract performance data and interpret/report on it

-Booking and liaising with hauliers

Candidate Attributes:

-Proactive and adaptable with a “can do” attitude

-Excellent attention to detail and accuracy

-Ability to stay calm under pressure

-Strong communication skills

Hours - Monday - Friday 37.5 hours per week - early Friday finish

Salary - £30,000 + 5% pension, life assurance, study support and 25 days holiday plus bank holidays