Our client is seeking a highly organized and detail-oriented Documentation Controller to join their team in Stellenbosch, to accurately complete the required documentation needed per shipment as per the Consignee instruction within the required timeframes per document.
To open files on our client's systems and upload supporting documentation.
Accurately capture consignee instructions in our client's systems
Ensure that final file covers are received from the Ops team before vessel sailing.
Shipping instructions are submitted to the shipping lines as per the deadlines.
Prepare, process and submit PPECB's, Phyto's, Certificate of Origins, Cargo Dues, Eur 1's, Form A's within the required timeframes. In accordance with required legislation.
Ensure that the client updates that shippers, contacts and instructions on the systems and guide clients when needed.
Ensure that completed documents are available in the systems.
Our client's systems are updated and accurate at all times.
Relevant additional comments are made on the systems. E.g costs / delays
Complete additional invoices information / comments / requests or Form 7's within 30 days of vessel departure.
Inform Line Manager of any documentation or client issues immediately and to flag the necessary with relevant departments.
Liaise with clients to ensure all required documents and information are received to process documents accordingly for the clients' shipments.
Interact and communicate with 3rd party service providers such as but not limited to- shipping lines, Customs, PPECB, Chambers and DHL to complete documentation processes for our clients by managing exceptions with regard to queries.
Perform all duties in line with documentation KPI's.
Minimum annual volume of 600 containers complexity dependent
