Mpeople Recruitment have a fantastic new opportunity for a thorough Internal Sales Account Manager to join a market-leading manufacturing business based in Middleton (M24).

* Location: Middleton

* Salary: £30,000 - £35,000 dependent on experience

* Hours: 8.30am - 5.30pm, Monday to Thursday, & 8.30am - 4.30pm Fridays

* Employee benefits: Private healthcare plan, progression opportunities, company profit related bonus scheme etc.

Please note this role is about relationship management and existing account development - no cold calling involved!

The Internal Account Manager will be responsible for managing a portfolio of existing client accounts, ensuring excellent customer service, identifying opportunities for growth, and supporting the Key Account Managers. They will act as a key point of contact for clients, ensuring orders are processed smoothly and client needs are met.

Responsibilities would include:

* Manage and maintain relationships with a portfolio of existing clients

* Act as the primary contact for client enquiries, orders and support

* Ensure high levels of customer satisfaction and service delivery

* Maintain regular contact with clients to understand their needs and requirements

* Identify opportunities to grow existing accounts

* Support the Key Account Managers in developing strategic accounts

* Monitor account performance and sales activity

* Process and manage client orders from enquiry through to delivery

* Liaise with production, planning and logistics teams to ensure on-time delivery

* Provide accurate updates to customers regarding order status

* Maintain accurate records within CRM and internal systems

The desired candidate would have the following experience, skills and attributes:

* Experienced in a manufacturing, engineering or industrial sector

* Experienced in B2B sales (internal or external sales)

* Proactive and self-motivated

* Strong attention to detail

* Able to work well within a team environment

* Comfortable working in a fast-paced environment

* Strong relationship building and communication skills

* Excellent organisational and time management skills

* Commercial awareness and the ability to identify sales opportunities

* Good problem solving ability and customer-focused mindset

* Confident using CRM systems and Microsoft Office

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn't been successful. Mpeople wishes you all the best in your job search