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Date Added: Wed 11/05/2022

Customer Care Assistant - Manchester Airport

Ringway, M90, UK
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Job Type: Permanent, FullTime

Salary: £10/hour

HRGO have a fantastic new client based at Manchester Airport as Customer Care Assistant:

Hourly rate: £10.00
Earliest start time is 4am and latest finish is midnight but shifts are 9 hours with breaks.
Subsidised car park
DBS is required
5 Years work referencing A face to face session at our offices will be required as part of the take on process

Key Responsibilities:

* Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate.

* Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points.

* Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. Assist the passengers through HM customs into the arrivals hall and with any onwards travel needs.

* Greet passengers, always ask what assistance is required, explain the process to the passenger and prepare them for airport procedures.

* Assist passengers that are transferring flights

* Communicate to the control and supervisor team recording any additional passengers.

* During delays or disruption liaise with the control and supervisor team along with airline and handling agents to ensure that passengers are kept up to date.

* Use equipment safely and professionally.

* Provide manual lifting assistance as required.

* Record progress of the passenger using the Personal Digital Assistant issued.

* Be responsible for all Company equipment issued to you on a daily basis

If you are interested you can either send your C.V to (url removed) or call our office on (phone number removed)
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