Maintenance Work Order Coordinator (MWOC)
The primary role of the MWOC is to improve work force productivity and work quality by anticipating and eliminating potential delays through planning and coordination of labor, parts and material, tools and equipment, required permits, specialized documentation and equipment access.
The MWOC is responsible for the planning and scheduling of all non-emergency maintenance work performed in the area to which he/she is assigned. He/she maintains coordination between the various maintenance groups and Facility Managers and maintains appropriate records and files to permit meaningful analysis and reporting of results.
Receives and reviews all non-emergency work orders from the requesting departments of the areas to which he/she is assigned. The MWOC reviews and inputs each work order to see that it has been properly completed for the tenant
Examines all non-emergency work orders to be done and determines scope and best way to accomplish the work. Identifies and obtains materials required on the work order. Consults with requester, maintenance supervisor, or craftsman when necessary.
Ensures safety needs are given a top priority in work planning and scheduling.
Reviews, plans and schedules all recurring PM (preventive maintenance) activities (Grass/Winterization/Waste Management)
Develops an integrated maintenance work schedule for the maintenance area supervisor/leads
Works with Facility Managers to properly prioritize work and ensure proper resource allocation
Ensures completed schedules and work orders are returned promptly and that all completed work orders are filled out completely by the craftsman, maintenance supervisor, and authorized contractor representatives.
Performs post job reviews to ensure actual work performed and post maintenance testing was adequate; identify changes needed to program (based on activity results) and/or changes to equipment design and/or inventory management practices to optimize the overall maintenance process
It is essential that this position be staffed by personnel with both technical knowledge and human relation skills. This position is a key member of a cross functional team that supports the improvement of the company's reliability and the move from reactive to proactive maintenance work. This is a highly skilled position within the maintenance organization that requires prior experience with the residential real estate, processes, and workflow via vendors and team members.
Strong knowledge of work management processes, labor estimating,
resource balancing, etc
Good working knowledge of facilities equipment and O&M requirements
Strong understanding of proper OSHA safety practices and procedures
Good organization skills
Strong understanding of skilled crafts such as HVAC, carpentry, electricity,
and electronics, mechanics, pneumatics, plumbing and pipe
Technical writing ability
Strong oral and written communications skills
Demonstrated ability for independent decision-making
Must be flexible and responsive to the needs of the business
Must have the ability to overcome obstacles and have the organizational
skills necessary to complete assignments in a timely manner
Demonstrated ability to be proactive in problem solving and to lead the
resolution of equipment problems
Knowledge of Section 8 standards, deficiency lists, and re-inspection reports
• Associates degree in a technical field or equivalent experienceExperience:
• 3-5 years experience in a high volume maintenance environment required.
Ameristar is a growing Real estate holdings firm looking to expand its investment solutions for worldwide investors.
Role: Maintenance Coordinator
Location: Royal Oak,
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