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Date Added: Wed 26/05/2021

Account Manager

Mountain View, CA, US
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Company: HIRETUAL

Job Type: Permanent, FullTime

Job Description

This is a remote position that can be anywhere in the United States.

Hiretual is an AI-powered talent data system for enterprises. It has been recognized as one of the best data management SaaS for talent acquisition in the market and trusted by 100+ Fortune 500 customers(Amazon, Nike, Paypal, Intel, etc.). As an Account Manager, you will help our Mid-Market and Enterprise clients, along with top industry leaders, to utilize our AI technologies to transform their talent acquisition practices.

Job function and responsibilities

  • Responsible for revenue retention and revenue expansion
  • Develop an in-depth understanding of the customer's talent acquisition solution environment, business stakeholders, and their talent acquisition needs
  • Conduct monthly meetings and case reviews to address issues and collect intelligence to stay on top of the trends
  • Conduct quarterly reporting and case reviews to spot trends, proactively identify new business opportunities, identify potential problems, and offer tailored release recommendations to meet stability, performance, and new feature requirements
  • Responsible for mapping out the Customer Journey and objectives throughout the relationship and track progress.
  • Stays on top of any significant changes within their customer's organization to be able to effectively help manage the transition and develop the relationships as necessary
  • Liaison to the product management/engineering team about any critical issues or unmet needs that prevent revenue expansion
  • Provide escalation management on critical cases by working closely with customer success, integration engineering, and product development to provide regular status updates to the customer

Requirements


Minimum Qualifications

  • Bachelor's degree or equivalent practical experience
  • 2-4 years of experience in sales or account management
  • Experience managing complex accounts in the net new and renewal environment

Preferred Qualifications

  • Proven experience managing both directly and indirectly through influence and alignment
  • Demonstrated ability to develop and execute on account strategy plans, structure complex deals, manage multiple strategic partnerships and grow the business to support growth
  • Proven track record of exceeding quota and sales targets in a high-growth/fast-paced environment
  • Superior strategic and analytical and negotiating skills and ability to present complex topics in a way that is simple and easy to understand
  • Knowledge of the SaaS industry within HR tech

Benefits

  • Unlimited growth/promotion space
  • Competitive salary
  • 401k plan with a 3% contribution
  • Free daily lunch & dinner
  • Comprehensive medical, dental, and life insurance with 100% coverage
  • Generous PTO policy
  • Commuter benefits
  • Fun, collaborative, and energetic team environment with a pleasant office environment
  • Fun events for the family!

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