Vehicle Technician

Department: Aftersales / Workshop

Reports To: Workshop Controller / Service Manager

Role Purpose

The Vehicle Technician is responsible for carrying out servicing, maintenance, diagnostics, and repairs to a high standard, ensuring vehicles are safe, reliable, and returned to customers in line with manufacturer and dealership standards.

Key Duties & Responsibilities

Vehicle Maintenance & Repair

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Carry out servicing, maintenance, and repair work on vehicles

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Diagnose mechanical and electrical faults

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Complete repairs accurately and efficiently to manufacturer standards

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Road test vehicles where required

Diagnostics & Fault Finding

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Use diagnostic equipment to identify faults

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Carry out repairs on engines, transmissions, brakes, suspension, steering, and electrical systems

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Rectify faults right first time to minimise repeat work

Workshop Performance

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Work to efficiency and productivity targets

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Accurately complete job cards and service documentation

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Support workshop workflow and productivity

Quality, Compliance & Safety

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Ensure all work complies with manufacturer standards and warranty requirements

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Follow health & safety procedures and workshop policies

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Maintain a clean, safe, and organised working environment

Customer Support

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Provide clear and accurate technical information to Service Advisors

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Support high levels of customer satisfaction

Skills, Knowledge & Experience

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Qualified Motor Vehicle Technician (NVQ Level 2 or 3 / City & Guilds)

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Previous experience in a dealership or independent workshop

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Good mechanical and electrical knowledge

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Experience using diagnostic equipment

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Full UK driving licence

Personal Attributes

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Reliable and professional

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Quality-focused with strong attention to detail

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Able to work independently and as part of a team

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Proactive and motivated