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Date Added: Thu 08/07/2021

Office Administrator

Bungay, UK
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Job Type: Permanent, FullTime

Salary: £11/hour pension and overtime

Office Administrator / Customer Service- Skip and Plant Hire

Exciting opportunity for an experienced Office Administrator to join a busy team to provide excellent customer service.

£11ph 40 hours per week 7am -4pm


ROLE- Office Administrator/ Customer Service- Skip and Plant Hire

As Office Administrator, you will be the first point of contact for incoming calls from customers, providing quotes for their range of waste management services, including: Skip and Plant Hire services.

As Office Administrator, you will be happy to go the extra mile to provide customers with a first- class service. You will look to find the best solution and ensure that their requirements are met.

The position of Office Administrator will see you speaking with a high volume of customers and working as a team to meet the company's targets.

Alongside providing sales quotes to customers, your role as Office Administrator will also see you responding to in- bound calls and creating invoices for customers. As Office Administrator, you will also be processing customer orders and payment via the in- house order- processing system, as well as responding to customer emails.

You will thrive under pressure and excel at multi-tasking. In this position, you will be happy to work independently and as part of a team to ensure process is running smoothly.

As Office Administrator, you will have an excellent telephone manner and be confident when speaking with customers.

In this role, you will also be building fantastic relationships with existing customers to ensure repeat business.

Experience working within a customer service setting in the waste management industry or related in a sales environment is required. Ideally, you will have previous experience of working with plant and/or skip hire services.

You must be IT literate and ideally have experience of using internal CRM systems.

Having fantastic communication skills and paying a high attention to detail are a must

Plant Hire / Waste Management / Recycling / Grab Hire
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