Role: Housekeeping Coordinator at The Imperial - New Opening Hotel

Location: Bloomsbury, London 

40 Hours (5 Days out of 7 days weekly rota)

£32,312.00  + Benefits

About Us: 

Imperial London Hotels is a family run company with a 187-year legacy, dedicated to putting authentic London experiences within everyone’s reach. 

This summer, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London. 

About the Role: 

We’re looking for an organised, proactive Housekeeping Office Coordinator to support the smooth running of our Housekeeping department. You’ll manage administrative tasks, support the team, coordinate daily operations and help keep our hotel running efficiently behind the scenes.

What You’ll Be Doing: 

• Coordinate daily housekeeping operations including room assignments, briefings and staff scheduling.
• Maintain accurate records of room status, inventories and housekeeping documentation.
• Manage keys, lost property, mobile phone logs and office supplies securely and accurately.
• Assist with training new starters and support staff with queries throughout the shift.
• Prepare rotas, attendance lists and housekeeping reports using systems such as Knowcross and Opera.
• Conduct inspections of guest rooms and public areas to ensure brand‑standard cleanliness.
• Handle admin tasks including filing, data entry and report preparation.
• Communicate with other departments to support smooth hotel operations.

Who You Are: 

• Previous housekeeping experience in a hotel environment.
• Strong organisational skills, attention to detail and excellent communication abilities.
• Able to multitask in a fast‑paced environment with accuracy and professionalism.
• Bonus: experience with Opera, Knowcross, sustainability or crisis‑management practices.

What’s In It for You: 

• 28 days holiday, rising to 33 with length of service (including bank holidays)
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
• Interest‑free Season Ticket Loan
• Workplace Pension
• Team Member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Discounted drinks at Blooms Café
• Employee‑funded Health Cash Plan
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology
• Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme 

Ready to Keep the Operation Running Smoothly?

If you thrive in a structured environment and enjoy supporting a busy team, we’d be delighted to hear from you!