Senior Implementation Consultant
Hybrid | Belfast
A leading SaaS organisation in the supply chain and technology space, is looking for an experienced Senior Implementation Consultant to lead enterprise-scale warehouse management system (WMS) deployments for global retail and logistics organisations.
This is a high-impact, client-facing role where you'll lead complex implementations from discovery through go-live, working closely with project managers, technical teams, and senior client stakeholders to ensure successful delivery of mission-critical warehouse solutions.
You'll play a key role in driving customer success, shaping delivery best practices, and influencing product innovation while working on large-scale international implementations.
What You'll Be Doing
- Lead end-to-end WMS implementations including discovery, solution design, configuration, testing, and go-live support
- Run client workshops to map warehouse and supply chain processes and translate requirements into functional solutions
- Act as the senior advisor to client stakeholders, ensuring implementations align with scope, quality, and commercial commitments
- Work closely with Project Managers and Engineering teams to deliver successful deployments
- Support UAT, testing strategies, and troubleshooting during implementation phases
- Contribute to pre-sales activities, including solution design, RFP responses, and product demonstrations
- Mentor junior consultants and contribute to delivery methodologies and best practices
Key Requirements
- 5+ years' experience implementing WMS solutions, with multiple full lifecycle go-lives
- Strong consulting background delivering enterprise software implementations
- Solid understanding of warehouse operations and supply chain processes
- Experience working with Tier 1 customers and senior stakeholder groups
- Strong SQL skills for reporting, data validation, and troubleshooting
- Knowledge of system integrations, data flows, and enterprise architecture
- Experience working within structured delivery frameworks (Agile / Hybrid / Waterfall)
- Comfortable operating in global delivery environments across time zones
Why Apply?
- Work on large-scale warehouse transformation programmes for global clients
- Influence both customer success and product innovation
- Join a high-performing professional services team within a growing international software group
- Excellent opportunity for career progression in enterprise SaaS consulting
Please apply now if you are meeting the above criteria or contact Andrew Harrison directly.