Payments Assistant

Job Summary:

• To support the payments relating to the provision of accommodation for looked after children, Youth Offending Service, Leaving Care, Supported Lodgings and training flats worth over £3M per month.
• To ensure the accuracy and consistency of records relating to the payments made and support the production of ongoing financial projections.
• Assist in resolving invoice queries to avoid overpayment and recover funds when appropriate.
• To support the wider payments and finance team as required.
• To act as a contact point for external providers and social workers in relation to payments

Personnel Specification:

• 2 years working in a busy office environment
• NVQ level 2 in business administration or equivalent
• Use of IT systems and office software
• A understanding of payment processes include records management, maintaining an audit trail, reconciliation
• Practical knowledge of Microsoft Excel
• Understanding of different accommodation types for looked after children
• Understand the practical implications of contracts i.e. applicability of notice periods
• Self-motivated
• Excellent attention to detail and accurate work
• Proven ability to work under pressure
• Ability to work under pressure using own initiative or as part of a team
• Capable of working with all types of people
• Experience of prioritising and organising own workload
• Effective communication skills
• Ability to devise admin systems and process
• Ability to interpret instructions
• Ability to interpret statistical information
• Ability to respond flexibly to customer and business needs
• Numerate
• High level of accuracy
• Ability to assess and resolve conflicts in information