Technical Administrator

Location: Kettering
Salary: £25,000 - £27,000
Hours: 37.5 hours per week

We are currently recruiting two Technical Administrators to join a busy and growing Certification team within a highly regulated technical environment.

About the Role
As a Technical Administrator, you will play a key role in supporting certification and compliance activities, ensuring projects are processed efficiently and in line with regulatory requirements.
You will be responsible for coordinating customer projects, maintaining accurate records, and liaising with internal teams and external partners to support testing and audit activities.

Key Responsibilities

Respond to customer enquiries in a professional and timely manner
Coordinate and track customer compliance projects from start to completion
Maintain accurate records and provide regular progress updates
Liaise with internal departments and external partners to arrange testing and audits
Support administrative processes including project setup and sample handling
Build a strong understanding of customer products and services offered
Maintain accurate data within internal systems
Communicate effectively with customers via phone, email, and virtual meetingsAbout You

Essential:

GCSEs (or equivalent) including Maths, English, and a Science subject
Highly organised with strong attention to detail
Self-motivated and able to manage multiple tasks
Strong communication and interpersonal skills
Confident using Microsoft Office (Word, Excel)
A proactive approach with problem-solving ability
Desirable:

Experience in auditing, compliance, or certification environments
Familiarity with quality management systems (QMS)
Experience using CRM or database systems
Exposure to regulated industries or technical services
Benefits

25-30 days annual leave (depending on service)
Life assurance
Pension scheme
Income protection
Free parking
Flexible working hours
Deadline for applications is midday on ** Tuesday 7th April 2026