Dynamic 365 Consultant - East Midlands - Local Authority

£440 - £580 per day(negotiable depending on experience)

Hybrid working available - 2 days in the office

6 months initial contract - likely to be extended

Job Responsibilities:

* Dynamics 365 Customer Service / Contact Centre

* Case routing, queues, work streams, agent experience

* Omnichannel configuration (voice, chat, messaging)

* Monitoring & troubleshooting

* Security & compliance awareness

* Solution design

* Azure Communication Services (ACS)

You must have:

* You must have previous experience of working as a Dynamic 365 Consultant

* Experience of working directly within a local authority is essential

Benefits of Working with On-recruitment:

* Up to a £250 referral bonus for any successful referrals - T's & C.s apply

* Free DBS Checks

* Access to a wide range of temporary and permanent opportunities