Do you have experience with, or want to move into inside sales and account management? Start a career with a fast-growing promotional marketing agency. Our ideal candidate will have experience in customer service or inside sales. (Please note this is a remote position, although you will be required to meet with clients).
• Handle all aspects of customer account orders, including order processing, product quotes and coordinating product sample requests.
• Assist new and existing customers with inquires while providing consultative support and recommendations. • Proactively calling existing customers to build and maintain the customer relationship.
• By becoming familiar with our offered products and their associated suppliers, you will educate customers on those products and help them make promotional marketing decisions. • Identify and evaluate opportunities to increase customer retention and satisfaction by developing a positive rapport and relationship with customers.
• Act as an overall coordinator and partner with other departments including warehouse, fulfillment, production and accounting.
Skills Required: • High school diploma • Previous customer service or sales experience • Above average communication skills • MS Office proficiency in Word, Excel, PowerPoint and Outlook • Must be able to prioritize and handle multiple tasks in a fast-moving work environment • Must be motivated, driven and have the ambition to succeed • Have a positive, upbeat and team player attitude • Must have the ability to work both as part of a team and independently • Must have strong attention to detail
SpecWorks, Inc is a known leader in the advertising specialty and promotional advertising market (aka swag..the cool and useful things you get with company logos.
We work with Fortune 1000 companies who expect their vendors to be of quality and of high performance. Our company is an extension of their brand.
Role: Account Coordinator
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