Commercial Insurance - Schemes Account Handler - London

Salary up to £35k-40k

We are looking for an experienced Commercial Account Handler with experience of managing client relationships and working with SME clients. You will ideally have proven Commercial or Corporate broking experience with a passionate for providing high quality work and exceptional clinet services. Working with a well established existing portfolio of clients, you will support the Broking Account Executives and Directors manage clients requirement in a professional, knowledgeable and confident manner.

The personal qualities you will have:

• You will have enthusiasm about working with our clients and delivering a great client experience.
• Motivation to deliver consistently and to high standards.
• Innovation which enables you to have a considered yet forward thinking ideas on how we can continuously improve our businesses (growth, processes).
• Personable approach in both written and verbal communication with our team, suppliers and clients alike.
• Personal self-management which enables effective organisation, time management and efficient completion of work.
• Cert CII qualified.

What you will need to know and be able to do, to a high standard:

• Minimum of 12 month general commercial insurance experience.
• Preparation and delivery of insurer risk presentations and negotiations with providers, to secure the most appropriate cover for our clients
• Ability to read and digest technical information and explain clearly to a client in a way which is pragmatic, appropriate and effective.
• Competent technical ability in all aspects of Commercial insurance business including Construction, Commercial Combined insurance, Fleet, Professional Indemnity and Directors & Officers.
• Good technical and administrative knowledge of dealing with claims.
• Efficient and effective handling of commercial clients on a daily basis, on all aspects connected with servicing.
• A high competence of regulatory compliance relating to the day to day handling of commercial business.
• Work with a full understanding and ensure compliance with the company’s anti-bribery and corruption policy.
• Good Microsoft Office systems knowledge, including excel.
• Experience of Acturis system desired but not essential.