Trainee – Shipping & Logistics Coordinator

• Location: Woodford Green
• Job Type: Full-time
• Salary: £23,809 + performance progression

Join our clients Operations/Forwarding team as a Trainee – Shipping & Logistics Coordinator. This entry-level role is perfect for individuals eager to start a career in the shipping and logistics industry. You will receive comprehensive training across core operational functions, aiming to develop your skills to become a fully competent Logistics Coordinator.

Day-to-day of the role:

1. Documentation & Compliance

   • Assist in preparing Bills of Lading, shipping instructions, commercial invoices, and packing lists.
   • Ensure all import/export documentation is accurate and compliant with relevant regulations.
   • Learn to submit VGM (Verified Gross Mass) and customs documentation as required.

2. Bookings & Coordination

   • Support the booking of containers and shipments with shipping lines, hauliers, and consolidators.
   • Monitor schedules, cut-offs, and ETAs to ensure timely movement of cargo.
   • Coordinate loading, collection, and delivery arrangements with suppliers, depots, and warehouses.

3. Data Entry & Systems

   • Learn to use industry software (e.g., CargoWise, INTTRA, carrier portals).
   • Assist with maintaining accurate internal records for tracking cargo and costs.
   • Assist with logging and following up on quotations.

4. Customer & Supplier Communication

   • Communicate professionally with customers and service partners to provide updates and resolve queries.
   • Support internal teams to ensure a high standard of service delivery.

5. Problem Solving

   • Assist in identifying delays or issues; escalate where necessary.
   • Learn to propose and implement solutions to ensure continuity of service.

Required Skills & Qualifications:

• Strong attention to detail and accuracy.
• Good communication skills (verbal & written).
• Ability to work in a fast-paced environment and manage priorities.
• Eager to learn, proactive, and willing to take ownership once trained.
• Team player with a positive attitude.
• No prior industry experience required — training provided.
• Previous administrative or customer service experience beneficial but not essential.
• GCSEs / A-Levels or equivalent (including English and Maths).
• Competent in Microsoft Office (Outlook, Excel, Word).

Benefits:

• Comprehensive training and career development opportunities.
• Opportunity for progression to Logistics Coordinator within 12–24 months based on performance.
• A supportive and dynamic work environment.

To apply for the Trainee – Shipping & Logistics Coordinator position, please submit your CV.

Many thanks,

Demi