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DATE ADDED: Sat 02/11/2019

Voice Ops - Onsite Technician (26036)

Galveston, TX, US
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COMPANY: UNIVERSITY OF TEXAS MEDICAL BRANCH

JOB TYPE: Permanent, FullTime

This person will provide onsite telephone assistance with customers including:

  • Installation, troubleshooting, and replacement of telephones and other telecommunications endpoints

This person should be familiar with the following technologies and tasks:

  • Avaya, NEC, and Skype for Business communication platforms
  • Basic telephony knowledge and terms
  • Microsoft Windows and general PC operations
  • 6 months experience general data entry
  • Works well in a team-oriented environment but able to work independently as needed
  • Self-motivated
  • Highly organized with an emphasis on detail
  • Telecom knowledge is a plus
  • Must be able to show great customer service
  • Participation in on-call rotation for after-hours service issues and customer support

Minimum Requirements:

High School Diploma or GED

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