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DATE ADDED: Thu 11/10/2018

Service Coordinator, Case Mananger

Queens, USA


Job Description

Service Coordination

The Service Coordinator assists the prospective participant to become a waiver participant and coordinates and monitors the provision of all services in the Service Plan. Services may include Medicaid State Plan services, non-Medicaid federal, state and locally funded services, as well as educational, vocational, social, and medical services. The goal is to increase the participant’s independence, productivity and integration into the community while maintaining the health and welfare of the individual.

Roles and Responsibilities

The participant is the primary decision-maker in the development of goals, and selection of supports and individual service providers. The Service Coordinator is responsible for assuring that the Service Plan is implemented appropriately and supporting the participant to become an effective self-advocate and problem solver. Together they work to develop and implement the Service Plan, which reflects the participant’s goals.

The Service Coordinator assists the participant in the development, implementation and monitoring of all services in the Service Plan. Additionally, the Service Coordinator must initiate and oversee the assessment and reassessment of the participant’s level of care and on-going review of the Service Plan.

The Service Coordinator must also be an effective advocate for the participant, ensure that the participant is receiving appropriate and adequate services from providers and maintain quality assurance.


  1. Be an individual with a Bachelor’s degree and three (3) years experience providing Service Coordination and information, linkages and referrals regarding community-based services for individuals with disabilities; OR

  2. Be an individual with Master's degree and two (2) years of experience providing Service Coordination and information, linkages and referrals regarding community based services for individuals with disabilities

Role: Service Coordinator, case mananger
Job Type:
Location: Queens,

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