We are seeking a Floor Supervisor to join our team! You will support The Store Management team with insuring strong customer engagement, driving profitable sales, in a well merchandised, outdoor sporting good environment.
Floor Supervisor (Full-time)
The floor supervisor supports the Manager and Assistant store manager with all merchandise, operational, and customer service standards. This key holder position also supports the training and development of the part-time guides. Success in this role can often lead to an Assistant Store Manager position
- Greet and assist customers with their needs and questions.
- Maintain company visual and recovery standards.
- Support driving sales, store metrics, in a team oriented environment.
- Resolve customer inquiries and complaints.
- Keep customers aware of latest developments.
- Provide the latest in product information to our customers.
- Previous experience in sales, customer service, or other Outdoor retail experience.
- Familiarity with CRM platforms
- Ability to build rapport with customers.
- Strong Product Knowledge.
- Deadline and detail-oriented.
Eastern Mountain Sports, is a member of the Sports Direct LLC family also operating Bob's Stores, is an equal opportunity employer offering a variety of career opportunities and generous employee discounts.
**This location continuously accepts resumes and applications to ensure that we are able to quickly identify and select the most qualified applicant(s) once a position becomes available. All applications we receive remain active for 12 months, to be considered for all potential opportunities that may arise
Bob's Store is a leading Northeastern Based Retailer specializing in apparel and footwear for the family!
Role: Floor Supervisor
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