Summary of Job Description: Supervise seasonal tax site, including site operations, security and
quality of return preparation; coordinate activities with partner agencies where applicable;
transmit e-filed returns; maintain documents, and report results as requested.
Tax Services Duties
Ensure site operates smoothly and problems are resolved in a timely manner. Manage
client intake and flow.
Supervise activities of other volunteers at the site.
Answer tax law related and TaxWise questions from preparers and others at the site.
Check returns for accuracy using the Quality Review Checklist and Accounting Aid
Society's Guide for Supervisor's Review of Tax Returns. Verify that all steps have been
completed on the E-File Checklist.
Communicate significant issues to Accounting Aid office timely.
Prepare reports as requested.
Ensure all equipment, computers, printers, supplies, client data, and tax forms are
secured at all times.
Coordinate activities with partner agencies at the site to facilitate referrals and
Follow all procedures related to 7216 where applicable.
Conduct training, as requested.
Transmit e-filed returns.
Report tax site data as requested.
Coordinate with tax site partners.
General Agency Duties
Build trust and teamwork with open and honest communications across our organization,
and with our volunteers, our community, and our partners.
Share responsibility with other office staff to maintain site copier and other equipment, site
supplies, and general office space.
Assist our constituents and the public who visit or telephone the site.
Perform other such duties as assigned.
Education: Associate degree in business or equivalent education or work experience.
Bachelor’s degree a plus.
Skills: Strong administrative and communication skills. Ability to work as a team member. Ability
to work evenings and Saturday as needed. Maturity, flexibility, initiative, and high ethical
standards. Competency with the use of computers, specifically Microsoft Office applications.
Working knowledge of individual income tax. Fluent in English and Spanish, where required.
Experience: Experience in preparing tax returns and use of tax preparation software for at least
two tax seasons, or equivalent classroom or work experience.
Salary Range: Commensurate with experience.
Position Status: Full-time, seasonal, non-exempt, no benefits.
Accounting Aid Society is a volunteer income tax assistance (VITA) program that’s been successfully offering tax and financial services to taxpayers and small businesses in Detroit and southeast Michigan for the past 45 years. In that time, our services have returned over $400 million in tax refunds to individuals and small businesses in Wayne, Oakland, Macomb and Livingston counties. As a result, we’ve been named a “Best-Managed Nonprofit” by Crain’s Detroit Business, a Neighborhood Builder by Bank of America, and we received a Governor’s Service Award for Outstanding Volunteer Program.
Our mission is to help our clients gain control of their finances. We start by helping them file their taxes. For many of us, tax season is an unavoidable chore. But for our clients, who are underserved and often struggling to make ends meet, even one small mistake on their tax forms could deprive them of critical tax refunds. We believe that everyone should have access to competent and trustworthy tax and financial advice. This is why we work with our community to guide our clients through the tax system and turn a stressful process into an opportunity for them to take control of their money and their future.
Role: Seasonal Tax Site Coordinator
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