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DATE ADDED: Wed 06/11/2019

CX Architect

Fleet, UK
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JOB TYPE: Permanent

SALARY: £56000 - £500000/annum 7.2k car, bonus and more

The ideal candidate will have strong experience as a Pre Sales Architect with experience in designing Genesys CX solutions.

This role will be typically based working with a select handful of client based across London and the South of the UK.

Responsibilities

Own end-to-end pre sales aspects of solution design
Hardware, Software and Architecture design
Bid responses, Proposals, SOW, stakeholder management
Win/Loss recovery
Drive a service-led sales discussion with customers
Understand client requirements and CX business requirements to map them to technical solutionsExperience

Pre Sales experience in Genesys CX solutions
Genesys Cloud
Genesys PureEngage
Articulating CX into the following concepts
AI Automation
Digital Transformation
PCI compliance
Interactive Voice Recognition - inc. ASR TSSTravel to client sites will be required, as will undergoing SC/DV level clearance.

Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Networkers and may assist with processing your application
Role: CX Architect
Job Type: Permanent
Location: Fleet, Hampshire,

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