We are an established San Francisco Medical Spa practice seeking an energetic front office/patient care coordinator. The position will include evenings and some Saturdays. We pride ourselves on exceptional customer service and patient care and therefore are looking for a well-organized, high-energy individual with exceptional communication skills. The candidate must have the ability to function in a fast-paced environment and make our patients feel comfortable, welcome and at ease. The candidate must be able to project a pleasant and inviting demeanor to all patients.
Job description details:
-Accountable for reception desk operations
-Maintain reception and retail areas
-Handling multiple incoming phone calls and emails
-Assist providers and office manager
-Scheduling and managing patient appointments
-Prepping patients and rooms for procedures
-Maintaining practice inventory
-Educating patients on procedures and products
-Responsible for maintaining patient records
-Upkeep of office, various other clerical duties and light cleaning
-Experience in a customer service, sales or medical environment is required
-Strong customer service attitude
-Proactive and timely responses and/or resolution to patient questions/complaints
-Motivated, energetic and great work ethic
-Efficient, organized and resourceful
-Integrity, discretion and loyalty
-Strong leadership skills
-Exceptional phone, clerical and organizational skills a must
-Experience with medical/spa scheduling software (e.g. Millennium) a plus
-Exceptional work ethic and punctuality is required
-Knowledge of medical skincare products and procedures
This is an excellent opportunity to work in a professional and challenging environment with a close knit and fun group of co-workers. Compensation is competitive along with the perks of working in a medical spa (complimentary treatments).
*This position is located in San Francisco and the use of public transportation is recommended.
APPLICANTS WILL NOT BE CONSIDERED WITHOUT A COVER LETTER, RESUME AND PROFESSIONAL REFERENCES SUBMITTED.
NO PHONE CALLS PLEASE
SKIN Medical Spa provides non-invasive cosmetic laser and skin rejuvenation treatments in a chic, modern spa setting. Owned and operated by a licensed physician, Dr. Robert Colvin, SKIN Medical Spa offers advanced, results-oriented skincare solutions.
Role: Part Time Patient Care Coordinator/Receptionist
Location: San Francisco,
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