Direct Response Employment Services are actively recruiting for a general manager with travel industry experience to join our clients team in Trowbridge.

As a general manager you will be responsible for the day to day managing of the office, working towards motivating a team of consultants to hit and exceed targets while maintaining the highest customer service possible.

Key duties:

* work with the director to implement company strategy within the branch.

* Attend selected supplier events to take advantage of commercial opportunities for the business.

* Ensure brochures are stocked and ordered and ensure the store is always clean and presentable.

* Ensure social media channels are regularly updated with offers and store communication.

* develop relationships with suppliers to foster and commercial opportunities.

* Provide activity and sales summary to the operations director.

* Interview and recruit staff as required for the delivery of company objectives.

* Look for and implement marketing strategies to promote business levels.

* Preparing staff Rota's in accordance with the needs of the business.

* Deliver a full booking experience providing an outstanding high level of customer service.

* Creating inspiring travel itineraries in a friendly and professional manner.

* capture a detailed brief outlining client requirements.

* Provide direction for the team and encourage and facilitate a positive culture.

To be considered for this role, you will have previous experience working as a manager and have knowledge within the travel / leisure industry.

On offer is a starting salary of £28,000 - £30,000 plus bonus / commission for meeting set targets.

The role involves working Monday to Friday with Saturdays worked on a Rota basis.

If you would like