Technical Support Analyst | Software Systems | Nottingham | £38k
I am working exclusively with one of the most exciting clients in the local area. This company have gone from strength to strength in recent years and are now embarking on the next stage of their growth. They have an exciting opportunity to join them within their Support team. This is a multi-faceted role which will give you exposure to clients, whilst working on supporting internal systems as well.
In this role you will be managing technical aspects of projects for their UK clients, looking at ensuring bugs are fixed and eradicated within systems, and at various stages of the SDLC - including design, integration, configuration, test, and compliance. You will be working closely with Project Managers with client status reviews, and ensuring that they are receiving adequate support, and all systems are running as expected. This role will also allow you to get involved in the tendering process, from proposal and design, through to delivery. You'll be given the opportunity to travel to client sites (which includes some international travel).
You will be managing and coordinating internal systems and engineering resources, contractors, and suppliers, to ensure the project schedule, risk, and cost objectives are met.
Your background will have seen you working in a varied technical support role, and you'll need to have good experience scripting with XML, JSON, and SQL. You'll need to be an outstanding communicator, and happy speaking with, and meeting clients. You might have had some project management experience, or exposure to project management tools and methodologies. Any experience with databases and IT communications will be beneficial to your application.
This is a wonderful opportunity for someone to take the next step in their career and join a growing organisation in Nottingham City Centre. In return, you'll receive a salary of up to £38k, plus a great benefits package. For more information please get in touch with Josh at Modis.
Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.