Spencer Clarke Group are seeking a Social Housing Assessment and Lettings Officer for a local authority client in West London.

In this role, you will assess housing applications, manage social housing allocations, and provide support to vulnerable applicants.

Key Duties:

• Assess housing applications, conduct interviews, home visits, and verify information to determine eligibility and priority.
• Manage social housing allocations, including advertising properties, handling offers, and minimizing void periods.
• Provide advice and support to applicants, making referrals to relevant services and preparing reports for housing panels.
• Handle customer enquiries and complaints, update case records, and ensure compliance with housing policies and procedures.

Qualifications and Experience:

The successful candidate will have the following skills / experience:

• Experience assessing housing applications and applying relevant housing legislation and Council policies.
• Proven ability to work with vulnerable groups and provide effective advice and support.
• Experience in managing social housing allocations and using choice-based lettings systems.
• Strong background in handling customer enquiries, complaints, and coordinating with multi-disciplinary teams.

What's on offer:

Salary: £27ph

*may negotiate higher for exceptional candidates, based on experience*

Contract type: 3-6 months minimum, with a high likelihood of extension

Hours: Monday to Friday, 36 hours per week

How to apply:

• Once your CV is received, if you are successful, you will be contacted.
• Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
• For any further questions, please contact Taylor Kirkham on #removed#.

INDSCGTK