Requirements;

* Based in a location that can support customers

* Experience of Sharp, Konica Minolta, Lexmark & Riso would be advantageous but training will be provided by the manufacturers' if required.

* IT/Networking skills

1. Install and configure print drivers on workstations and servers.

2. Setup scan to email and scan to folder.

3. Have a basic knowledge of Windows Servers, Active Directory and Group Policy.

4. Experience of PaperCut Print Management Solution would be good but not essential.

* Candidate should have positive outlook on life and good customer relations skills.

* Excellent organisational skills and be able to work autonomously and responsibly.

* Proven ability to work as part of a team and deal courteously and professionally with customers is essential.

* Full UK driving licence (max 3 points)

* Completion of Enhanced DBS

Main Responsibilities:-

* Ensure that service calls are responded to in a timely manner and that the company meets and exceeds its target response time of four working hours.

* Perform installations of new equipment at customer premises.

* Contact the office promptly if not allocated to a service call, and to telephone the office at the close of play each day.

* Time keeping is very important and you are expected to be at your first call by 9.00am each morning.

* Your appearance and general attitude with customers must be of the highest standard.

* Manage and monitor the fitting of all parts/items and enable timely warranty claims from manufacturers.

* Occasionally assist with workshop duties; workshop must be kept clean at all times and secured at the end of each working day.

* Maintain a car stock consisting of spare parts and consumables.

* Attend training courses at Sharp and other applicable suppliers

* Carry out other reasonable requests appropriate to your position in the company.

* Completion of Enhanced DBS in line with company policy. Renewed every three years