Job Title: Host
Location: Toyota Edgware
Salary: £27,000 basic per annum. £29,000 OTE
Hours: 08:30 - 18:00, Monday to Friday 
Job Type: Full-time, Permanent

Be the Face of Toyota Edgware - Join Us as a Host Are you confident, people-focused, and ready to bring your customer service skills into an exciting new industry? Toyota Edgware is looking for a Host to join our team and provide a first-class welcome to our valued customers.
This is a fantastic opportunity to work with a globally recognised brand, offering long-term development and the chance to progress your career within the automotive sector.

What You'll Do:
Greet all visitors to the showroom, creating a warm and professional first impression
Manage the customer waiting area and ensure it is clean, welcoming, and well-presented
Answer and direct incoming calls and enquiries
Assist with booking appointments and keeping the showroom diary up to date
Support the sales and service teams with day-to-day customer needs
Help coordinate test drives and vehicle handovers
Keep customer information confidential and ensure GDPR compliance
Represent the Toyota brand with enthusiasm, professionalism, and care in your role as HostWhat We're Looking For:
Previous customer-facing experience in retail, hospitality, or reception, or previous experience 
A professional, confident, and welcoming manner
Excellent communication and interpersonal skills
Strong organisational skills and the ability to multitask in a fast-paced environment
A proactive attitude and a willingness to go the extra mile
Smart personal presentation and punctualityThis role is ideal for someone with strong customer service experience who is looking to step into the automotive industry. While no previous automotive experience is required, you must be confident acting as a central Host presence in a busy, premium showroom.

Why Join Toyota Edgware?
As a Host, you'll be at the heart of our customer experience and play a key role in shaping first impressions of our brand. You'll work with a friendly, supportive team and enjoy a stable, full-time role with clear development potential.
You'll also have the opportunity to grow beyond the Host role, with access to training and career pathways across the dealership.

Your Benefits: Salary & Career Growth
£27,000 basic salary + £2,000 OTE
Full training provided by Toyota and in-house teams
Clear career progression routes within the dealership and wider group
Opportunities to move into sales, service, or admin roles with experienceLifestyle & Perks
Staff Car Scheme - Drive a new Toyota or Lexus every 6-9 months with no deposit and low monthly payments
Vehicle Purchase & Servicing Discounts - Available for you and your immediate family
Perkbox Membership - Enjoy discounts on retail, wellness, and lifestyle brands
Free Eye Tests - Redeemable at SpecsaversHealth & Wellbeing
Virtual GP Access - 24/7 confidential online medical consultations
Permanent Health Insurance - Income protection if you're off work long-term due to illness
Life Assurance - Financial support for your loved onesTime Off & Recognition
6 Weeks Annual Leave, increasing with service
Holiday Carry-Over Option - Up to 1 week of unused holiday annually
Long Service Awards - Bonuses and extra annual leave
Celebration Gifts - Vouchers for birthdays, weddings, and other life milestonesFinancial Planning & Support
Aviva Pension Scheme - With company contributions
Online Retirement Planning Tools
Employee Assistance Programme (EAP) - Confidential 24/7 advice on health, legal, and financial mattersAbout Us: Toyota Edgware is part of Jemca Car Group, a leading UK automotive retailer representing Toyota and Lexus across 11 locations. Our teams are passionate about delivering exceptional service, and we pride ourselves on developing our people just as much as we do our vehicles.
This is your chance to join a professional, supportive environment where customer satisfaction is everything—and where your positive attitude as a Host can open doors to an exciting career path.

What's Next? If you have the people skills, professionalism, and enthusiasm to thrive in this important front-of-house role, we want to hear from you.

Apply now and start your journey with Toyota Edgware as our new Host.

Reference: INDJEM Host
Consultant: Chanté Budhoo