IT Engineer – Burgess Hill - £27k per annum excellent benefits

Our client is a well-established IT organisation based in Burgess Hill; due to continued growth and expansion they are looking to recruit an IT Engineer.

Main responsibilities of the role will include:

• Under the guidance of the Network Manager: Provide specialist ICT support that ensures the site establishes and maintains high quality learning facilities.
• Set up and check hardware and software for normal operation.
• Build and configure networked PCs, this could be a standalone setup or via image deployment.
• Perform maintenance tasks for user accounts.
• Follow standard practises to run basic network monitoring reports or utilities.
• Follow processes and tasks described in sites disaster recovery and maintenance plans.
• Follow instructions to test site backup and malware protection procedures.
• Ensure all jobs are logged within the helpdesk and investigated as required.
• Carry out checks on the systems as guided.

Qualifications and skills:

• GCSE Grade 5 or above in Maths and English
• A-Level, BTEC, NVQ, or T-Level in a relevant subject
• Industry qualifications within the IT sector, Microsoft, Cisco, Aruba, Apple would be an advantage
• Experience in an IT helpdesk or IT Support environment

You do require a driving licence and own transport for this position

Keywords – IT, IT Support Engineer, 1st Line support, support, Microsoft, Cisco, Aruba, Apple, ICT, network, PC’s, ICT Support, computing, computers, laptops, Burgess Hill