Job Role/Responsibilities

· General administration including answering calls, dealing with queries & managing multiple email mailboxes.

· Administration support to the FM Service Desk Team

· Maintaining the document Trackers, mostly using Excel

· Good communication skills are required for interaction with the FM helpdesk and the Engineers

· Scheduling, confirming and managing the programmed works for FM Engineers including setting up and loading jobs onto CRM system

· Liaising with Clients to ensure works are scheduled and completed.

· Invoicing of all FM works including call-outs, small works & remedial's.

· Managing quotations and sending materials out to suppliers to be quoted.

· Purchasing any materials required for FM works.

· Assist with the Toolbox Talks for Engineers.

· Manage & coordinate boiler sign-offs.

· Run and manage reports from previous works ensuring all documentation is saved correctly and submitted to clients.

· Manage and assist with Commercial and domestic servicing arrangements.

· Completing RAMS & Method Statements where required.

Skills Needed

· Basic Knowledge of Facilities Management in M&E environment

· Good Computer knowledge *

· Excellent Communication *

· Excellent Teamwork *

· Excellent Administration