Senior IT Infrastructure Engineer

Role Summary

Reports to: Global IT Director

Design, implement, and govern the IT infrastructure architecture including cloud, servers, virtualization, network, and data room facilities to ensure stability and uptime and keep data secure in line with relevant standards and certificates required by the business.

Key Responsibilities

Architecture and Roadmap

·       Support the IT Solutions Architect with infrastructure and network designs

·       Provide assistance and advisory to the business to align functional needs with technical abilities

·       Keep up to date with trends and developments

Infrastructure

·       Design and implement governance and develop SaaS, PaaS, and IaaS elements, integrated with on-prem solutions

·       Technical owner of data management platforms

Information Security

·       Responsible for the design and implementation of backup services for the organisation

·       Responsible for data integrity management aligned with ISO 27001, GDPR, and other relevant laws and regulations

·       Management of databases (MS SQL, Oracle, MySQL)

Projects

·       Building business cases for proposed projects and investments

·       Project Manager and participant for IT project and projects with IT involvement, relevant for infrastructure elements

·       Initiate and secure handover from Project to Operations on all relevant solutions

Operational Support

·       Keep documentation and routines up to date

·       2nd and 3rd line support on areas of responsibility

·       Assist IT Operations on infrastructure capacity and performance management

·       Participate in keeping platforms and systems running and responsive according to internal SLAs

Execute other tasks as reasonably requested by the organisation / Management.

Knowledge, Skills and Experience Required

·       Change agent

·       Communications skills

·       Business processes-minded

·       Analytical and solution-oriented

·       Project management experience

·       Infrastructure architecture experience

·       Experience working with cloud technologies

·       Minimum 5 years' experience in IT operations and projects

Performance Indicators

·       Project KPIs

·       System performance

·       System uptime

·       User satisfaction

Education

·       Computer Science Bachelor's or Master's degree