This is a fully on-site night shift role supporting and maintaining Blue Yonder (JDA 9.1 Discrete) WMS at a major UK distribution centre. You'll work independently, triaging tickets and ensuring smooth warehouse operations across UK and APAC regions, with plenty of room to grow as the team builds internal capability.

Client Details

Our client is a leading force in the publishing world, with a strong global footprint across print, digital, and audio. Known for a diverse portfolio of bestselling authors, they're expanding into TV, film, and international markets. Their Didcot-based distribution hub is at the heart of their operations, supported by a friendly, close-knit IT team committed to innovation, efficiency, and continuous growth.

Description

Fully on-site night shift role (Monday-Friday, 10pm-6am) based in Didcot
Provide functional support for Blue Yonder WMS (JDA 9.1 Discrete)
Monitor system performance and resolve overnight operational issues
Triage tickets, prioritise critical incidents, and escalate when needed
Act as key overnight contact for UK ops and, eventually, APAC support
Work independently while collaborating closely with warehouse teams
Contribute to the move toward internal capability and reduced contractor reliance
Real scope for growth and progression as the support model evolvesProfile

Must have hands-on experience with JDA 9.1 Discrete (Blue Yonder)
Proven background in WMS support within a warehouse/distribution environment
Confident working independently on night shifts with minimal supervision
Lives within a 30-minute commute of Didcot (for emergency call-out cover)
Strong problem-solving skills with ability to triage and prioritise tickets
Comfortable engaging with both IT teams and warehouse stakeholders
Excellent communication and stakeholder management skills
Nice to have: Experience supporting Blue Yonder across UK and APAC regions
Bonus: Exposure to time-critical, high-pressure distribution settingsJob Offer

£48,000-£55,000 salary depending on experience
Bonus scheme and a comprehensive benefits package
28 days holiday (rising to 30 with service) plus bank holidays
Private medical insurance and a generous pension scheme
Access to exclusive employee discounts, including up to 70% off books
Cycle to Work scheme, rent deposit and season ticket loans
Summer hours with early Friday finish during warmer months
Paid community and volunteering days
Investment in training and development as the team grows
Free onsite parking, vending machines, and a relaxed, modern workplace