Job Title: Restaurant Manager

Location: Portsmouth
Job Type: Full-Time

Overview

We are seeking an experienced, hands-on Restaurant Manager to take full responsibility for the day-to-day running of a busy, high-quality steakhouse. This is a full-time role suited to someone who thrives in a fast-paced environment, leads from the front, and can manage all aspects of the restaurant efficiently and professionally.

The role requires a strong focus on operational excellence, guest experience, staff leadership, and commercial performance, ensuring the restaurant runs smoothly and profitably at all times.

Key Responsibilities

Overall Management

Take full ownership of the day-to-day operations of the restaurant

Ensure the restaurant is run efficiently, safely, and to a consistently high standard

Act as the main point of contact for staff, suppliers, and senior stakeholders

Maintain a visible presence on the floor during service

Customer Experience

Deliver exceptional guest service and ensure every customer has a memorable dining experience

Handle customer feedback and complaints professionally and effectively

Uphold the restaurant's brand standards, atmosphere, and presentation at all times

Ensure correct explanation and presentation of the hot stone dining experience to guests

Team Leadership & Staffing

Recruit, train, schedule, and manage front-of-house and back-of-house staff

Lead, motivate, and develop the team to perform at their best

Set clear expectations, manage performance, and deal with disciplinary matters when required

Ensure staff are trained on menu knowledge, food safety, and service standards

Financial & Commercial Control

Manage labour costs, rotas, and staffing levels effectively

Control stock levels, ordering, deliveries, and wastage

Drive revenue through upselling, promotions, and service quality

Cash handling, end-of-day reporting, and basic financial accountability

Health, Safety & Compliance

Ensure compliance with all UK health & safety regulations

Maintain food safety standards (HACCP) and cleanliness throughout the restaurant

Ensure correct use, safety, and maintenance of hot stones and kitchen equipment

Oversee opening and closing procedures and security

Requirements

Proven experience as a Restaurant Manager or strong Assistant Manager ready to step up

Experience working in a steakhouse or quality casual dining environment preferred

Strong leadership and people management skills

Confident managing busy services and high customer volumes

Good understanding of stock control, labour management, and cost control

Passion for hospitality, food, and customer service

Flexible to work evenings, weekends, and holidays as required

Desirable Skills & Qualities

Hands-on, proactive management style

Strong attention to detail

Calm under pressure

Commercial mindset with a focus on efficiency and profitability

Ability to train staff on interactive dining concepts

What's Offered

Full-time, permanent position

Competitive salary (dependent on experience)

Opportunity to manage and shape the entire operation