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DATE ADDED: Mon 15/10/2018

Customer Service & Sales Representative *CSR*

North Charleston, USA
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COMPANY: IRIS CONSULTING GROUP

Job Description

We are seeking a Customer Service & Sales Representative (CSR) to join our team! You will be responsible for helping customers by providing product and service information.
NOT A CALL CENTER*

Competencies Preferred:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Responsibilities Include:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Gain new customer accounts and upgrade existing customers through face-to-face sales​

Company Description
What makes us different?
- Management Training: Budgeting, Legalities, Investing, Team Motivation, Human Resources, Mentoring, etc.
- Recognition: Awards + Travel + Events
- Employee Personal Growth Programs: We ask our employees to commit to grow in one important area each month
- Book Club: We believe in learning from the wealth of knowledge available
- Fitness Crew: Better your Bod, Better your future.
- Caffeine Nook: Get some advice, and some teina too.
- "Anti-Workaholics": Our event team makes sure to pull us away from the work with some re-vitalizing team moments.
- #IrisOutreach: the most bonding moments are giving back to the community


Role: Customer Service & Sales Representative *CSR*
Job Type:
Location: North Charleston,

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