Trafford Carers Centre is looking for an experienced and passionate Support Worker to work with unpaid Carers. This is a part time role (17.5 hours per week, Wednesday to Friday between the hours of 9:30am – 4:30pm) with a salary of £18,931.68 pro rata. The right candidate will have experience of managing a caseload and good knowledge of provider services across Greater Manchester that can help carers lead a better life. The candidate must be able to speak English and at least one other language including Urdu, Punjabi and Guajarati. You must have a strong awareness of issues affecting BAME (Black, Asian and Minority Ethnic) communities particularly in relation to the impact of caring. Your role will be to work as a team on a busy helpline as well as delivering statutory carer’s assessments through a conversation model and to bring an enthusiastic yet empathetic approach to supporting carers across Trafford. The role will also involve outreach support at Limelight in Old Trafford on a regular basis. Trafford Carers Centre, is the Lead provider for Trafford Council and Trafford CCG to deliver first line support and information services to unpaid carers in Trafford. Requirements for Support Worker:
• Previous experience of casework
• Positive, welcoming attitude and good communication skills
• Ability to speak English and other languages such as Punjabi, Urdu and Guajarati
• Ability to identify carers and their support needs
• Ability to work effectively and positively as part of a team
• Ability to think on your feet
• Knowledge of key services across Greater Manchester
• Knowledge of issues affecting BAME communities in relation to caring
• Knowledge of Care Act 2014
• Sound organisational and IT skills
• Ability to keep concise and accurate records
• Flexibility to work hours as determined by the organisation, this is a part-time position (17.5 hours per week).
• Full driving licence and insurance to use your car for business purposes. Responsibilities for Support Worker
• Manage a caseload delivering statutory carers assessments, support, guidance and advice
• Deliver helpline support offering guidance and advice
• Maintaining a high level of record keeping
• To work with multi-agencies to raise awareness of carer issues and widen identification network. Benefits for Support Worker
• 25 days annual leave (pro rata)
• Full induction programme
• Access to training Applicants must complete application form and submit before 12pm on Tuesday 24th December. Application form is available by request by calling [... Click Apply...]or emailing [... Click Apply...] Shortlisting and interviews will take place early January 2020