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Date Added: Thu 02/11/2023

Client Relationship Executive

Royal Tunbridge Wells, TN1, UK
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Company: BROOK STREET

Job Type: Permanent, Full Time

Salary: £24000 - £28000/annum

Salary: £24,000 - £28,000 per annum
Hours: 8.30am-5.30pm Monday - Friday
Benefits: 22 days annual leave + 8 bank holidays, rising each year to a max 25 days/ hybrid working once trained/ Flexible working hours/ progression/ free parking and much more

Due to expansion within this fantastic local business there is an opportunity for an experienced Client Executive to join this vibrant, busy and successful team. You will have a minimum of 2 years experience in a similar Customer Service role, where you have dealt with clients/customers/engineers over the phone and via email.

You will be required to complete the following duties:
- Managing key client accounts
- Keeping clients updated on the performance of the contract
- Answering queries from clients both via email and phone
- Updating clients on the status of the job
- Participating in client meetings
- Completing administration tasks and additional duties.

* Within this role you will be working on a rota which is currently 1 in 6, monitoring emails on your phone for any emergency call out requests. If any do come through you will only be required to acknowledge the email and send it through to the relevant person*

If you would like to apply for this position then please send over your CV today
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