kolt recruitment are looking for a Customer Service Advisor for a busy and well-established accident repair centre based in High Wycombe.
This is a great opportunity for an experienced Customer Service Advisor to join a fast-paced bodyshop environment, where you will be the main point of contact for customers throughout the repair process.
Key responsibilities:

* Manage customer enquiries both face-to-face and over the phone

* Provide regular updates to customers regarding vehicle repairs

* Liaise with workshop, estimators, and insurance companies to ensure smooth communication

* Book vehicles in for repair and manage job progress

* Handle customer queries and resolve issues professionally

* Maintain accurate records and update internal systems

Requirements:

* Previous experience in a customer service role within an accident repair centre or automotive environment

* Excellent communication and interpersonal skills

* Strong organisational skills and attention to detail

* Ability to work in a fast-paced environment

* Confident using computer systems

* Full UK driving licence (desirable)

If you're a customer-focused individual looking for a stable role in High Wycombe within a reputable accident repair centre, this is a great opportunity to join a professional team.
Kolt Recruitment are a specialist recruitment agency within the automotive industry