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Date Added: Mon 30/08/2021

Trainee - Customer Support Representative

Washington, UK
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Company: PARETO

Job Type: Permanent, FullTime

Salary: £20000/annum

Role: Trainee - Customer Support Representative
Location: Washington
Ref: J11300:NE:GJ:TCSP:WAS
Salary: £20k
Sector: Technology

Communications, research and project management are all functions synonymous with the client we're representing. They're looking for a graduate to join their dynamic office as first line customer support in order to aid in their rapid growth!

With an ever growing client base, our client requires a friendly individual to take ownership in managing client relationships. The successful candidate will be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides. 

A fantastic package awaits the successful candidate! A generous salary structure, lucrative incentive schemes and welcoming office atmosphere are a few select benefits offered by our client.

The Role:

Act as a day to day touch-point for customers that make up an ever growing client base
Verse yourself in the services that our client offers, in order to introduce new products and services and best meet customer needs
Ensure that projects are being executed in an efficient and timely manner, liaising with both the clients and other teams within the company
Engage with clients with a professionalism that reflects the company's brand
Take ownership of client relationships in a growing business to aid your career progression, ensuring clients expectations are managed and met, and providing solutions to any problems should they arise
The Package: 

A competitive basic salary of £20,000
Full bespoke training
Company socials in a welcoming, inclusive atmosphere
25 days' annual leave (not including bank holidays)
Excellent progression opportunities
Lucrative bonus/incentive schemes
Pension scheme

GCSE's in Maths and English
Excellent interpersonal and communication skills
Great customer service skills and a customer orientated mind-set
IT literate
Self-motivated and driven to succeed
Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

If you require this job specification or to apply in an alternate format, please visit the Pareto website
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