Job Title: Logistics Supervisor

Department: Operations

Contract: Permanent

Hours 37.5, Monday - Friday

Reporting to: Operations Manager

Location: Warrington

Duties to include:

• Accountable for delivery of a sustainable, effective profitable collection and sortation operation.
• Reporting to Operations Manager, ensuring delivery of the GFS service using the GFS fleet; 3rd Party suppliers; the GFS depot and hub locations throughout the UK
• Co-ordination of transport operations to ensure optimal utilisation of resource, equipment and technology
• Regularly meet with the Operations team to set tasks, re-define priorities and review progress.
• Working with Operations Manager, seek improvements in current reporting mechanisms to automate and stream-line Operational and financial metrics
• Manage all GFS operational activities to achieve department and business KPI's
• Controlling the operational cost as a % of customer revenue
• Controlling the operations' cost per parcel
• Controlling cost of collection service as defined by customer SLA
• Ensuring 3rd party suppliers and GFS fleet maintain the agreed collections performance
• Ensure all 3rd party and GFS collections are carried out within the agreed target-time
• Ensure all operational costs are budgetary constraints, identifying and addressing variances to budget
• Ensure the Operations support team adhere to agreed % of correspondence is completed on time and in-line with at month-end.
• Ensure all services outside of the agreed customer SLA are agreed in advance with the customer or senior manager.
• Implement efficient processes and drive a culture of continuous improvement across the team and working collaboratively with cross-functional and commercial teams
• Ensure compliance with local and international laws (e.g. data protection GDPR)
• Mentor and motivate direct reports and existing team to achieve productivity, engagement and savings supporting their development and Business succession-planning

Education and Experience:

Essential:

• Operational / Planning management experience in logistics industry
• Ability to carry out analysis to develop and interpret data for reporting purposes
• Experience of developing, implementing and managing change
• Excellent leadership skills to lead and drive a team through a period of change
• Ability to engage and influence internal stakeholders and suppliers to effect best in class
• Attention to detail
• Ability to work under pressure
• Ability to travel to geographical sites
• Good level of English & Maths
• Strong IT skills - Microsoft Office

Personal:

• Excellent interpersonal understanding and excellent communication skills
• Listens to and values the opinions of others
• Tolerant and tenacious
• High level of integrity, trust and respect
• Ability to make decisions
• Good problem-solving skills
• Adaptable and flexible with a positive 'can-do' approach
• Challenges assumptions and encourages change
• Reliable
• Self-motivated with an ambition to succeed
• Ability to work on own or as a team
• Good time management skills and well organised