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Date Added: Wed 14/09/2022

Tenancy Sustainment Worker

Birmingham, UK
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Job Type: Permanent, FullTime

Salary: £19,436 - £23,175 per annum

VACANCY - Housing Support / Tenancy Sustainment Worker

Location: Birmingham

Length: Permanent and Temporary opportunities

Hours: 37.5 hours per full working week - Monday to Friday

Pay: £15.10 Umbrella / £19,436.10 - £23,175.00 (banding scales dependent upon experience)

Venn Group are currently recruiting for multiple Housing Support Workers to be based Birmingham. The suitable candidate will provide an efficient, responsive, sensitive holistic housing management & support services for the organisations customers and those applying to the organisation for housing. This role will require support within Birmingham, therefore only individuals with a full driving licence and access to a vehicle will be considered.

Responsibilities of the role:

  • Interviewing tenants in their home or in the office
  • Carrying out regular welfare checks on a weekly basis
  • Conduct property inspections and completing H&S checks
  • Maintaining high property standards
  • Provide safeguarding management
  • Maximising income for tenants
  • Rent management
  • Reach agreements to reduce rent arrears
  • Facilitating regular support sessions / reviews
  • Completing housing needs plans and regularly reviewing these
  • Carrying our property and health & safety checks on sites you will manage and ensure all records are updated as necessary
  • Complete reports of all interviews carried out with tenants
  • Facilitating viewings and sign ups
  • Completing housing benefit claims (online)
  • Recommend actions in respect of Notices of Seeking Possession, Court action and other legal remedies
  • Issue Notices of Seeking Possession where appropriate
  • Seek agreement with tenants prior to County Court hearings
  • Deal with correspondence, telephone etc. And collection of rent/personal charges and monitor rent accounts with support from admin team

Essential experience/requirements:

  • Previous experience in a related role
  • A full UK drivers’ license and access to a vehicle
  • Enhanced DBS

To discuss this excellent opportunity further, please contact Katie Dugmore (Senior Consultant)

Apply Now