Right Now Group is working with a well-established logistics company near London Heathrow, providing multimodal freight forwarding services. The company is known for its efficient management of import and export requirements, specialising in agent-to-agent business, particularly handling shipments to and from the Middle East and India.

Role Overview - Air Import Operator:Our client is seeking an experienced and detail-oriented Air Import Operator to join their small team of four. In this full-time, on-site role, the successful candidate will manage the import air freight process, ensuring timely and compliant movement of goods. This position requires strong organisational skills, a customer-focused approach, and the ability to handle both routine operations and urgent, high-priority shipments.

Key Responsibilities - Air Import Operator:

• Manage the day-to-day import air freight operations, ensuring compliance with regulations and timely delivery of goods.

• Handle all aspects of air import shipments, including booking, documentation (Airway Bills), customs clearance, and cargo tracking.

• Communicate with airlines, ground handlers, customs brokers, and overseas agents to ensure smooth shipment delivery.

• Negotiate rates with air carriers to ensure cost-effective solutions for clients.

• Use E-customs/Descartes systems for customs declarations and to track milestones in the shipment process.

• Coordinate with the small team of 4 to address any operational challenges or delays.

• Maintain accurate records and documentation for all import shipments.

Key Requirements - Air Import Operator:

• Proven experience in air import operations, ideally within a small team environment.

• Knowledge of customs procedures and familiarity with E-customs/Descartes systems.

• Strong communication and customer service skills.

• Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.

• Experience in the logistics sector, preferably with a focus on air imports.

• Experience with agent-to-agent business, especially in the Middle East and India, is beneficial.

Benefits:

• Competitive salary between £26,000 - £32,000, depending on experience.

• 25 days annual leave.

• Full-time, permanent position with a growing logistics company.

• Opportunity to be part of a small, dynamic team with excellent development potential.

If you're an experienced Air Import Operator looking for an exciting opportunity within a supportive team, apply today to join a well-established logistics company.