Supply Chain & Logistics Team Leader (Hybrid 3 days office, 2 days WFH)

Role Purpose 

The Supply Chain & Logistics Team Lead will be partially responsible for the end-to-end coordination of inventory, inbound imports, warehouse operations and outbound logistics. 

This role ensures: 

• Accurate stock levels 

• Efficient warehouse processes 

• Timely imports and customs clearance 

• On-time deliveries to customers 

• Strong cost control across freight and logistics 

Key Responsibilities

Stock Control & Inventory Management 

• Ensure stock accuracy across all warehouses  

• Monitor stock ageing, shelf life and batch control  

• Manage slow-moving and obsolete inventory 

• Forecast stock requirements in collaboration with Sales and Finance 

• Ensure ERP (NetSuite) stock data accuracy 

Importing & Exporting:  

• Liaise with suppliers and freight forwarders 

• Coordinate freight bookings 

• Oversee customs clearance and documentation 

• Ensure compliance with food import regulations 

• Work with operations department to ensure accurate export documentation is in place for international customers.  

Transport & Logistics 

• Reduce freight costs through negotiation and planning 

• Ensure on-time-in-full (OTIF) delivery performance 

Reporting & Performance 

• Develop and monitor KPIs including: 
• Service Level % 
• Inventory turnover 
• Pallet count  
• Overstocks %  
• Missed Sales Value  

• Freight cost per pallet/order 
• Report supply chain performance to senior management 
• Identify and implement process improvements 

Team Leadership 

• Lead and develop 1 stock controller and 1 senior operations administrator 

• Set clear performance objectives 

• Conduct training and development 

• Drive accountability and continuous improvement culture 

Skills & Experience Required 

Essential 

• 3–5+ years’ experience in supply chain, logistics or operations (food industry preferred- must be FMCG) 

• Strong stock control and inventory management experience 

• Experience managing imports and international freight 

• Knowledge of food compliance and traceability requirements 

• Experience working with ERP systems (e.g., NetSuite or similar) 

• Strong organisational and problem-solving skills 

• Commercial awareness and cost control focus 
• Team management experience

Desirable 

• Experience with supermarket supply chains 

• Understanding of BRC / HACCP standards 

• Demand planning experience 

• 3PL management experience