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DATE ADDED: Thu 02/04/2020

Client Administration Assistant

London, UK
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COMPANY: QUILTER

JOB TYPE: Permanent, FullTime

SALARY: Competitive

About Us

At Quilter Private Client Advisers, we provide first-class financial advice to clients across the UK. When it comes to finances, security and peace of mind are extremely important. Our aim is to secure our clients' financial future by building a long-term relationship with them and by giving advice they can trust. Our purpose is to help them achieve prosperity, security and peach of mind through expert financial planning.

We understand that a financial journey lasts a lifetime, from your first savings or home purchase through to inheritances and retirement. We can help our clients to grow, protect, enjoy and then pass on their wealth.

Quilter Private Client Advisers is part of Quilter Financial Planning, the largest financial advice network in the UK, which in turn is owned by Quilter, a leading provider of advice, investments and wealth management both in the UK and internationally, managing over £118.7 billion of investments on behalf of over 900,000 customers (as at October 2019). Quilter plc, our group holding company, is listed on the London and Johannesburg stock exchanges.

About the role

  • Liaise with providers and platforms to obtain plan information on client’s investments, pension and protection plans
  • Maintain and update data accurately on our in-house systems
  • Provide regular updates on progress to the project manager
  • Correspond with our clients to ensure we give them satisfactory outcomes

About you

  • 6 GCSE’s Grades A- C which include Maths and English and/or NVQ Level 1 – or equivalent
  • Strong IT skills, proficiency using Microsoft packages
  • Demonstrates excellent written communications skills and a high-level of attention to detail
  • Demonstrates good customer service skills

Benefits

No matter what job you do you should feel valued and appreciated. That's why we offer a competitive total reward package, which enables our employees to share in the success they help to create.

Core Benefits (Perm)

Holiday: 26 days

Quilter Incentive Scheme: All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to it

Pension Scheme: 10% non-contributory company pension scheme that can be boosted through personal contributions

Private Medical Insurance: Single cover as standard, cover can be increased at your own cost

Life Assurance: 4x your salary, cover can be increased at your own cost

Income Protection: 75% of salary payable after 26 weeks of absence

Core Benefits (Fixed Term Contract)

Holiday: 26 days

Quilter Incentive Scheme: All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to it

Pension Scheme: 10% non-contributory company pension scheme that can be boosted through personal contributions

Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits

In addition to our core benefits we offer a range of flexible benefits that you can choose from and pay conveniently via a salary deduction.

Our promise

At Quilter, we're committed to creating an inclusive culture that embraces diversity. We promote equal opportunities and make sure no applicant receives less favourable treatment on the grounds of gender, marital status, nationality, ethnicity, age, sexual orientation, responsibilities for dependants, physical or mental disability. We select candidates for interview based purely on their skills, qualifications, experience and potential.

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