We are seeking a dynamic and commercially driven General Manager/Head of Operations to lead business performance and sales operations.

Based in Reading, this senior leadership role carries full accountability for operational and commercial success, with occasional travel required to a secondary site in Stoke-on-Trent.

Key Responsibilities

* Full Profit & Loss (P&L) responsibility for business operations

* Provide line management across all departments and functions

* Manage and develop prime contractor relationships

* Lead and optimise the sales process to deliver maximum value

* Oversee operational performance reporting and forecasting

* Drive continuous improvement initiatives across the business

* Take overall responsibility for Health & Safety compliance

* Ensure adherence to Export Control regulations

* Oversee local IT support and infrastructure

What We're Looking For

Essential Experience & Skills

* Proven experience within the aerospace industry

* Strong background in B2B and B2C sales at all levels

* Demonstrated success in P&L management

* Experience in inventory and warehouse operations

* Knowledge of export control requirements

* Strong leadership, communication, and decision-making skills

Desirable

* Advanced knowledge of Microsoft Office and productivity tools

* Experience with Warehouse Management Systems (WMS)

* Familiarity with database systems and reporting tools (e.g. Crystal Reports)

Qualifications

* A-Level education (or equivalent)

* Additional business-related training is advantageous

Why Join Us?

* Senior leadership role with real impact on business performance

* Opportunity to shape strategy and drive growth

* Collaborative and forward-thinking working environment

* Exposure to multi-site operations

Apply Now

If you are an experienced leader with a strong commercial mindset and a passion for operational excellence, we want to hear from you