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Date Added: Wed 07/05/2025

Commercial Capability Manager

Stellenbosch, South Africa
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Job Type: Permanent

Salary: 900000.0000 / monthly

This position is responsible for planning, development, execution, and evaluation of the capability development programs and competency training to support HBI's business strategy.

Responsibilities:

  • Develop and execute the sales and marketing capability building plans to achieve commercial strategy in alignment with the broader strategy.

  • Plan, develop, execute, and evaluate capability development programs and ensure the right level of skills and capabilities to deliver against business needs.

  • In collaboration with our client's Centers of Excellence, develop commercial capability via a comprehensive training agenda, leading practice tools and skills transfer to ensure the development of the teams to sustain business and fuel our client's growth

  • Stay up to date with industry trends, sales and marketing methodologies, and training best practices to continually improve the effectiveness of commercial training programs.

  • Manage the execution of training including pre assessments, post assessments and work-based assignments.

  • Understand and deliver training on the different Ways of Working.

  • Manage on-boarding and continuous improvement of all commercial teams in markets.

  • Collaborate with commercial manager to refine and optimize the sales process and routines.

  • Develop and implement onboarding programs for new sales hires to ensure they quickly become productive members of the sales team.

  • Identify opportunities for continuous improvement in the commercial team.

  • Gather commercial insights of the future, the impact of AI and business requirements to guide skills development among team members.

  • Achieve commercial training operational objectives by contributing appropriate training information and recommendations to capability training plans.

  • Ensure that training programs are aligned with the commercial processes and that in-market teams are equipped to follow leading practices.

  • Participate in the development and implementation of the commercial teams annual training plan and calendar and ensure alignment with the People Team and in-market stakeholders.

  • Meet training financial objectives by forecasting training requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

  • Explore and identify training providers and obtain quotations, recommend vendors for selection based on proposed curriculum, past track record and program fees.

  • Implement and train on the use of commercial tools and technologies, enablement platforms, and other commercial related software to drive results.

  • Drive E-Learning platform participation within all markets aligned to our client's policies and procedures.

  • Collaborate effectively with allocated managers on the commercial capability gaps of their team and track PDP's.

  • Follow up on coaching outcomes and close the gaps where required.

  • Identify the specific training and development needs, through training needs analysis of the full commercial team through liaising with the different stakeholders.

  • Conduct assessments, surveys, and performance evaluations.

  • Develop and design training programs and materials that address the identified skill gaps aligned with commercial goals and strategies.

Skills:

  • Strong planning and organisational skills.

  • Proven technical and analytical skills, sales excellence assessments, campaign compliance

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