Our client is an established family company and they are experienced specialists in manufacturing and installing the highest quality windows, doors and conservatories for homeowners and housebuilders across the Midlands and beyond. Our client is looking for an experienced windows estimator/ Order Processor. Strong people skills and a good technical knowledge of glazing systems are critical.

Working within the New Build Home Sector, the role will involve:

* Providing quotations & processing of orders for manufacture on the company's in house software (“Evonet”) in a timely manner based on customer drawings.

* Producing order acknowledgments with delivery dates directed by the Commercial Manager.

* Working closely with customers via telephone & email to ensure the best customer service & technical support is provided.

* To be part of a close-knit team, with a proactive approach and the ability to work under own initiative.

Key skills

* Estimating - the ability to quickly interpret customer drawings and identify most appropriate product price the most appropriate glazing system. Estimating experience and working technical knowledge of glazing systems are essential.

* Customer experience - strong people skills are essential as this role requires the individual to build and maintain relationships with customers and communicate at all levels, including high-pressure situations.

* Communications skills - the ability to give & follow instructions in a calm, professional manner with consideration for others.

* Pricing software/ IT skills - good knowledge of Microsoft Office programs, particularly Excel (advantageous) and “Evonet”.

* Must be eligible to work in the UK.

Job Type: Full-Time (Monday - Friday)

Salary: £25,000 - £30,000 per year

Benefits:

* Company Pension

* Use of company vehicle (candidate must have a full driving licence)

* On-site parking

* 20 Holiday days + public holiday