SMC616 – Client Service Manager, Loan Agency
Overview:Excellent opportunity for an individual with experience of client service management/portfolio management and solid knowledge of Loan Agency/Project Finance to join a leading international Bank. Based in offices in London, the successful candidate will join an established team and will be responsible for managing a portfolio of clients/deals and working with internal teams to ensure that clients are offered the highest levels of client service, from mandate through to final repayment.
- Responsibility for a portfolio of project finance/project bond transactions
- Working with internal teams to ensure that the on-boarding and closing of a deal is professionally executed and that potential operational issues are flagged and addressed.
- Building and developing the client relationships, acting as the main point of contact for escalation of issues and taking ownership of the action plans to resolve performance issues.
- Ensuring that customer requirements are understood and that Company requirements and processes are explained.
- Having full deal oversight, as well as managing the non-operational aspects of the deals (including the deal closing process, managing amendments, waivers and consent with internal and external parties and acting as a focal point for deal issue escalation).
- Displaying a strong understanding of risk control matters, identifying areas for possible improvement and providing and implementing solutions.
·Previous relevant experience in a comparable role, with a strong understanding of the Syndicated Loan Market and Project Finance transactions.
·Previous loan operations experience beneficial.
·Strong communication skills.
·Strong time management skills.
Unfortunately, due to the large volume of applications that we receive, we are not always able to provide individual feedback on each application/CV that we receive. If you have not heard from us within 10 days of applying for the above mentioned role, please consider your application for this role as unsuccessful.
We may keep your details/CV, in order that we can contact you regarding other potential roles. Should you prefer that we do not keep a copy of your details, please do contact us to let us know.
Role: Client Service Manager - Loan Agency - Project Finance
Job Type: Permanent
Location: London, London
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